Empowering You to Achieve Happiness

We  provide training with trauma informed care and interventions, fast and fair conflict resolutiont, mental health awareness, suicide prevention, bullying prevention strategies, and parenting to community groups, organizations, and businesses.    

 We provide training with fast and fair conflict resolution to community groups, organizations, and businesses.

We have observed that many groups that involve committed individuals acting authentically will inevitably encounter conflict, because people have different interests and information. It is best to plan for conflicts and their resolution from the beginning by building conflict resolution skills among group members and creating helpful, flexible processes for conflict resolution to move forward individuals, groups, and organizations’ needs, values-guided mission and vision.  

Key values: Respect, acceptance, and courage

Key Behaviours: processes and skills for resolving differences in perspectives and aims.

Key Outcomes: Timely resolution or accommodation of differences in ways that honour individual interests and perspectives while persevering group effectiveness.  

Key assessment question:  How are conflicts usually resolved in this group, if at all? Are these processes fast and fair?

Key planning question: How should we resolve the inevitable conflicts and differences [opinions, ideas, positions] that will arise within and between groups that are authentic?

There are many methods that support fast and fair conflict resolution, including the development of effective communication skills such as articulating needs, mindful speaking, active listening, and assertiveness skills and the creation of a role for trusted impartial mediators, a powerful committee with rotating membership, and an escalation process that goes from self-reflection to one-to-one conversation and mediated conversations or even arbitration process.

Organizations or groups ensure that the whole organization relates to other organizations and the broader community they work in rather than within-organization relations of its members. These principles seek to preserve the values of shared purpose, belonging, inclusiveness, empowerment, transparency, learning, competence, respect, acceptance, and courage at the level of between-organization members relations.